Customer Focus
We prioritize the satisfaction of our customers by understanding and meeting their requirements. Our commitment to quality ensures that our products and services consistently meet or exceed customer expectations.
Reliability and Long-Term Partnerships
We are dedicated to building strong, long-lasting partnerships with our customers. Our reliability and commitment to delivering high-quality solutions are the cornerstones of these enduring relationships.
Preventing Non-Conformities
We proactively identify and prevent non-conformities by implementing efficient processes and optimizing resource utilization. Our focus on prevention minimizes disruptions and ensures consistent quality.
Responsive Customer Support
We provide timely and responsive customer support, addressing quality issues promptly and addressing their root causes. Our commitment to resolving challenges enhances customer satisfaction.
Continuous Improvement
We continuously enhance our integrated management system for quality, environment, and feed safety by analyzing risks, seizing opportunities, and learning from our experiences.
Supplier Quality
Recognizing the critical role of our suppliers in product quality, we hold them to the same rigorous standards as we do ourselves. Collaborative relationships with our suppliers enhance overall quality.
Employee Development
Our employees are instrumental in meeting customer requirements and achieving world-class quality. We invest in their skills, knowledge, and personal well-being through training, education, and career advancement opportunities.
Financial Independence
Our active shareholders provide the foundation for our financial autonomy, enabling us to maintain full control over our decisions and operations to maintain our commitment to quality.
Compliance and Responsibility
We diligently comply with all relevant legislation and industry standards, including REACH, ISO 9001:2015, and FAMI-QS. We take responsibility for preventing pollution, contamination, and feed fraud and adulteration, ensuring a safe and sustainable future.